Frequently Asked Questions
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You can set up your new account at checkout or by entering your information here.
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Please contact [email protected] - include your order number and a brief description of the order issue.
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We are a small distribution company, thus all sales are final with no returns.
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The sheet music keys will be listed in either the song "sample" or in the product description. If you don't see that available, please email [email protected] and include the link for the product.
Typically, "Hymn" and "Piano/Vocal" sheet music is available in three keys (the original, one up and one down).
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Backing tracks include the original song MP3 plus instrumental backing tracks.
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Please submit a Booking Inquiry form if you are interested in working with us.
We take many factors into consideration when routing a tour and booking venues so we ask for your patience in hearing back from our team.
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If you have questions about the Sing! Conference, please visit SingConference.com for detailed information and answers to frequently asked questions.
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Please visit one of these for permission to use, copy, or record any songs where Getty Music or ThankYou Music appears in the copyright notice.
In the United Kingdom: contact [email protected].
In the United States and elsewhere: visit Capitol Christian Music Publishing.
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The entire Getty Music Publishing, Getty Music Hymns and Songs, and ThankYou Music catalogs are available to anyone with a CCLI license, even if you don’t see a particular song on the list yet.
For more specific questions like the topics listed below, please visit CCLI's FAQ page.
Photocopying
Online streaming
Language translations
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Thank you for valuing our input regarding your music!
With the high volume of inquires we receive we are unable to respond to these requests at this time.
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For product donation inquiries, please email [email protected] and include a brief description of your event.
If you would like to make a donation to the Getty Music Foundation, please click here for more information.